Assigning work to staff
An editor can create an assignment and select any user(s) within the organization to be the collaborator(s). Once they’ve selected the individual(s) to collaborate on the assignment, the editor will be shown a list of the desks that the individual(s) belongs to. If the desk that the editor wants to edit the assignment does not appear as an option, the collaborator(s) must be added to the desired editing desk before the desk will be shown as an available editing desk for their assignment.
If an editor wants to offer a new assignment to a desk, instead of assigning specific collaborators, they will be able to select any desk in the organization and allow anyone who belongs to that desk to claim the assignment for themselves. An editor can always re-assign the assignment to a different collaborator after it’s been claimed, or assign it to someone before someone else claims it.